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Shipping & Returns – TRENDZ STATION

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Shipping Policy

At TRENDZ STATION, we strive to ensure your shopping experience is as smooth and hassle-free as possible. Here’s everything you need to know about our shipping process:

  • Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays may take a bit longer to process.
  • Shipping Methods: We offer a variety of shipping options to meet your needs. During checkout, you can choose from standard, expedited, or express shipping.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $50 (available to select regions).
  • Order Tracking: Once your order has shipped, you will receive a tracking number via email so you can track the progress of your package.
  • International Shipping: We currently offer international shipping to select countries. Please note that international shipping times may vary and customs fees may apply.

Return & Exchange Policy

We want you to love your purchase, but if you are not completely satisfied, we offer the following return and exchange policy:

  • Return Window: You can return most items within 30 days of receipt for a full refund or exchange. Items must be unused, unworn, and in the original condition with all tags attached.
  • How to Return: To initiate a return, please contact our customer service team at [email] or call [phone number]. We will provide you with a return authorization and instructions.
  • Refund Process: Once we receive your returned item, we will process your refund to the original payment method within 7-10 business days.
  • Non-Returnable Items: Certain items, including clearance items, intimate apparel, and personal care products, may not be eligible for return or exchange. Please check the product details for any specific exclusions.
  • Exchanges: If you’d like to exchange your item for a different size or color, simply return your original item and place a new order for the desired item.
  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer service team immediately. We will resolve the issue as quickly as possible by offering a replacement or a full refund.

Need Assistance?

If you have any questions or need help with your order, our customer service team is here to assist you. Reach out to us at trendzstatio700@gmail.com or +92 314 2245742, and we’ll be happy to help!

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